Shipping Info
FOR INTERNET PURCHASES WE WILL BE HAPPY TO UPS ANY ITEM THAT IS AVAILABLE TO SHIP BY WAY OF UPS. SUCH ITEMS ARE SHOWN ON OUR SITE AND SHOULD INDICATE WHETHER THEY CAN BE SHIPPED OR NOT. UPS HAS SIZE REQUIREMENTS THAT A PIECE OF FURNITURE CAN NOT EXCEED SO THE ITEM THAT YOU ARE INTERESTED IN MUST FIT A CETTAIN SIZE REQUIREMENT IN ORDER FOR YOU TO RECEIVE IT. WE FREQUENTLY MAKE CHANGES TO OUR SITE SO THERE MAY BE SOME ITEMS THAT ARE NOT INDICATED. OUR STAFF IS ABLE TO LET YOU KNOW IF SOMETHING IS AVAILABLE TO BE UPS SHIPPED. IF YOU WOULD LIKE TO EMAIL US WITH ANY QUESTIONS PLEASE PROVIDE THE ITEM NUMBER OF THE PIECE OR NAME OF THE PIECE, YOUR FULL DELIVERY ADDRESS WITH ZIP CODE, AND THE QUANTITY YOU WOULD LIKE. WE WILL CHECK WITH UPS AND TRY TO GIVE YOU THE BEST ESTIMATE FOR SHIPPING IF WE ARE UNABLE TO GIVE YOU EXACT SHIPPING. BELOW IS INFORMATION FOR SHIPPING.
ALSO PLEASE REFER TO THE FAQ'S PAGE OF OUR SITE FOR MORE SHIPPING QUESTIONS.
SHIPPING INFO:
- UPS ITEMS ARE SHIPPED WITHIN THE U.S. ONLY
- MOST UPS ITEMS ARE SHIPPED UNASSEMBLED BUT IN SOME CASES MAY BE SHIPPED ASSEMBLED FOR AN ADDITIONAL FEE.
- UPS ITEMS THAT ARE SHIPPED UNFINISHED FROM OUR STORE IN LEWES, DELAWARE MAY BE RETURNED FOR STORE CREDIT UPON APPROVAL AND YOU WILL PAY FOR SHIPPING FEES BOTH WAYS. WE WILL NOT ACCEPT DAMAGED ITEMS RETURNED TO OUR STORE. SEE RETURN POLICY INFORMATION
- ITEMS THAT ARE SHIPPED DIRECTLY FROM THE MANUFACTURER ARE NON-RETURNABLE.
- UPS SHIPPING CHARGES WILL INCLUDE A HANDLING/PACKING FEE.
- FINISHED ITEMS THAT ARE UPS SHIPPED WILL BE PACKAGED TO PROTECT THE FINISH.
- UPS SHIPPING LEAD TIMES AND CHARGES WILL VARY FOR EACH ITEM PURCHASED AND ITS DESTINATION.
- THE FURNITURE GALLERY WILL PACKAGE ITEMS TOGETHER TO SHIP THE MOST ECONOMICAL WAY. IF YOU WOULD LIKE AN ITEM EXPEDITED FASTER WE WILL GLADLY SHIP AN ITEM USING UPS 2 DAY, 3 DAY SELECT, NEXT DAY AIR, ETC. AND YOU WILL HAVE TO PAY THE ADDITIONAL FEES. REGULAR SHIPPING IS UPS GROUND.
***KEEP IN MIND THAT IF WE HAVE AN ITEM READY TO SHIP AND IT IS SCANNED IN WITH UPS, WE CANNOT CONTROL WHEN YOU WILL RECEIVE IT. WE DO NOT WORK IN CONJUNTION WITH UPS, THEY HAVE THERE OWN RULES AND SHIPPING POLICIES. ANY ITEM THAT IS RECEIVED FREIGHT DAMAGED MUST BE CLAIMED WITH UPS AND WILL NEED TO BE HANDLED BY UPS.
